Privacy Policy
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Avonside Accounts Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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1. Who we are
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Avonside Accounts Ltd
Scotland, United Kingdom
Website: www.avonsideaccounts.co.uk
Email: info@avonsideaccounts.co.uk
For the purposes of UK data protection law, Avonside Accounts Ltd is the data controller.
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2. What information we collect
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We may collect and process the following personal data:
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Name
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Email address
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Telephone number
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Business details you choose to provide
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Information submitted via our contact forms
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Technical data such as IP address, browser type, and pages visited (via cookies)
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3. How we use your information
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We use your personal data to:
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Respond to enquiries and contact requests
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Provide bookkeeping and related services
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Communicate with you about our services
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Improve our website and user experience
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Meet legal, regulatory, and professional obligations
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4. Lawful basis for processing
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Under UK GDPR, we process personal data on the following lawful bases:
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Consent – where you have contacted us directly
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Contract – where processing is necessary to deliver services
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Legal obligation – where we are required by law
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Legitimate interests – for the operation and improvement of our business
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5. How we store and protect your data
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We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
Personal data is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements.
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6. Sharing your information
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We do not sell or rent your personal data to third parties.
We may share information with trusted third-party service providers (such as software or IT providers) where necessary to operate our business, or where required by law. All third parties are required to handle your data securely and lawfully.
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7. Cookies
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Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.
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8. Your rights
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Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate or incomplete data
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Request deletion of your data (where applicable)
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Restrict or object to processing
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Request data portability
To exercise any of these rights, please contact us using the details below.
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9. Changes to this policy
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We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately.
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10. Contact and complaints
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If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: info@avonsideaccounts.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection authority.
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